LG-Ericsson Launch Announcement

July 1, 2010

Dear our partners,

We LG-Ericsson Co., Ltd., a joint venture between LG  Electronics and Ericsson, will be officially launched on July 1.

As we mark our new beginning as LG-Ericsson with Ericsson as the new majority shareholder, we are poised to benefit from increased credibility and stable operations, which in turn will enable us to deliver enhanced value to our business partners. Over the years, we have demonstrated sound growth to emerge as the Korea’s leading telecommunications company. We will continue to grow and take steps to ensure a seamless transition with no interruption in supply of products or technical assistance to customers.

Moreover, we will draw on synergy with Ericsson to provide cutting-edge telecommunications and networking solutions spanning wired and wireless technologies for domestic and global enterprise markets while generating new businesses.  We pledge to work together with our business partners to contribute to customers’ success and evolve into a global telecommunications equipment company.

In closing, I wish to express my appreciation to all our  clients for their unwavering support and encouragement.

Sincerely,

JR Lee
CEO
LG-Ericsson

Avaya empowers mid-size contact centers with greater functionality and streamlined simplicity

Avaya has announced new initiatives related to its flagship contact center solution for mid-size businesses – Avaya Contact Center Express – that enable organizations to deploy the sophisticated customer service capabilities of larger businesses in a simplified, fully-integrated and more cost-effective way.

Avaya acquired Agile Software NZ Limited, the developer of the Avaya Contact Center Express solution. With this agreement, Avaya gains full ownership of Avaya Contact Center Express, which will help enable the company and its partners to accelerate their growth in the mid-market space.

Avaya also released Avaya Contact Center Express 4.0, the latest version of its mid-market contact center solution. This new release provides users with a host of advanced multimedia, reporting and self-service capabilities designed to enhance customer service and agent productivity for mid-size companies or divisions of large organizations.

Mid-size companies face a unique set of customer service challenges since they have a fraction of the agents, administrators and budgets of larger businesses – yet may still require a more sophisticated set of features and services. Avaya's acquisition of Agile Software will help the mid-size customers of Avaya Contact Center Express overcome these challenges and improve contact center operations through a fully-integrated solution delivering more capabilities, easier installation, and a simplified migration path.

Congratulations to LAMCO INTERNATIONAL for meeting all criteria to achieve Advanced Unified Communications.

LAMCO INTERNATIONAL has met the resource requirements for a Advanced Unified Communications. The company has demonstrated that it is qualified to support customers with Advanced Unified Communications in Philippines.

LAMCO INTERNATIONAL is the only Advanced Unified Communications Distributor in the Philippines.

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For inquiries, Please contact Ms. Gelaine Domingo at 634-7999 local 2509 or email gelaine@lamco.com.ph